Customer Care and Help

1. Individuals who are not already registered with National Restaurant Association Solutions as an Approved ServSafe Alcohol Instructor must meet requirements on the ServSafe Alcohol Online Proctor Application Application to become an online proctor. Servsafe Alcohol Online Proctors are able to proctor the ServSafe Alcohol Advanced Online Exam only. Servsafe Alcohol Online Proctors are not authorized to teach a course or proctor any ServSafe Alcohol Paper-and-Pencil Examinations.

   Be sure to print legibly when completing the form. Fax your completed form to Certification at (866) 665-9570 or (312) 583-9853. Immediately after faxing, call to verify that your fax was received. Phone (800) 765-2122, ext. 6703. In Chicagoland (312) 715-1010, ext. 6703.

2. Read the ServSafe Alcohol Examination Administration Handbook prior to applying. Downloading this PDF files requires installation of Adobe^® Acrobat^®Reader^®.

Or you may mail your completed form to the:

National Restaurant Association
175 West Jackson Boulevard, Suite 1500
Chicago, Illinois 60604-2814
Attn: Certificaiton Department

For further assistance please email certification@restaurant.org or phone Certification Department at (800) 765-2122, ext. 6703. In Chicagoland phone (312) 715-1010, ext. 6703.

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