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Customer Care Hours
Our offices are open Monday – Friday, 8:00 AM to 8:00 PM ET.
Please note that Customer Care will be closed or operating under adjusted holiday hours on the following federal holidays:
| Holiday |
Date |
Adjusted Holiday Hours |
| New Year's Day |
Wednesday, January 1, 2025 |
Closed |
| Martin Luther King, Jr. Day |
Monday, January 20, 2025 |
8:00 AM - 5:00 PM ET |
| Presidents' Day |
Monday, February 17, 2025 |
8:00 AM - 5:00 PM ET |
| Memorial Day |
Monday, May 26, 2025 |
Closed |
| Juneteenth |
Thursday, June 19, 2025 |
8:00 AM - 5:00 PM ET |
| Independence Day |
Friday, July 4, 2025 |
Closed |
| Labor Day |
Monday, September 1, 2025 |
Closed |
| Federal Holiday |
Monday, October 13, 2025 |
8:00 AM - 5:00 PM ET |
| Veterans Day |
Tuesday, November 11, 2025 |
8:00 AM - 5:00 PM ET |
| Thanksgiving Day |
Thursday, November 27, 2025 |
Closed |
| Day after Thanksgiving |
Friday, November 28, 2025 |
8:00 AM - 5:00 PM ET |
| Christmas Eve |
Wednesday, December 24, 2025 |
8:00 AM - 5:00 PM ET |
| Christmas Day |
Thursday, December 25, 2025 |
Closed |
general inquiries
Address:
National Restaurant Association
233 S. Wacker Drive, Suite 3600
Chicago, Illinois 60606-6383
Attn: Customer Care
Fax:
(866) 665-9570
(312) 583-9853 in the Chicago Area
Email:
See contact form below.
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Contact Form
Emails are responded to in the order they are received. Please expect up to two business days to receive a reply.
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