If the exam is not available in your native language, you can utilize a native language to English dictionary during the exam. You can also inform your instructor of the issue before attending the class and request that your instructor submit a Request for Exam Accommodation form to potentially have the exam read aloud.

Several states require that supplemental information and, in some cases, a state-specific quiz be administered during a responsible alcohol service class. Learn more about ServSafe Alcohol requirements and download state specific supplements. (You must be aServSafe Alcohol Instructor to access the state specific supplements.)

All examinees with a current certificate are able to download or print an eCertificate.  Log on to ServSafe.com, click on the Certificates tab, and can choose the "Download certificate" option to print the certificate. You can also request a certificate be mailed to you directly via US Postal Service for a fee of $10.

Submit an Answer Sheet Review Form to the Service Center. The Service Center will investigate your request and typically respond within five to seven business days of receiving the form.