Any candidate or examinee denied eligibility to sit for an Examination, who has failed an Examination, or whose Certificate/status has been revoked, may appeal a denial or revocation by submitting a written request to the Service Center within 30 calendar days of notification of the denial or revocation.
Upon receipt of the appeal, the Service Center forwards the request with all prior documentation (if any) to the Management Review Team (depending on the nature of the concern). The Management Review Team can escalate the concern to the Certification Governing Board, if warranted, or will review and make a final decision on the appeal within 30 days of receipt of the written request. This final decision will be communicated in writing, via traceable mail, to the individual who submitted the appeal within 10 days of rendering the decision.
The decision of the Management Review Team or Certification Governing Board concerning all appeals is final.
To submit an appeal, please follow the process below: